Solidus Install Instructions


Step 1: Navigate to the Solidus installation share path located in the following directory: \\campus.ad.csulb.edu\campus\Install\Common\Solidus\Client Installation
Run Setup.exe to start the installation


Step 2: The installation Wizard will check to make sure install prerequisites have been met, if not, it will ask to install them. Click Install.


Step 3: Click Next to continue


Step 4: Enter info and click Next to continue


Step 5: Select "Custom" so you can specify which components/features to install, click Next


Step 6: Select features to install (in example, I want BluStar Agent and Report Manager) and click Next


Agents should receive the BluStar Agent
Supervisors should receive the BluStar Agent, Information Manager and Report Manager

Step 7: Leave default location of ITS-Solidus01 and click Next


Step 8: Leave defaulted selection for Location and Port (Location: ITS-Solidus01, Port: 80) and click Next


Step 9: Leave default of "Do Not Install Localization Files" and click Next


Step 10: Choose to Add Quick Launch Shortcut or not, click Next

Step 11: Review install summary and click Next to start installation


Step 12: Click Finish to close installation wizard once completed

*(Note- Post-Installation hotfix files still need to be installed, see following page for instructions)
Once the Installation has been completed, hotfix patches will need to be applied. Follow the instructions below depending on the Solidus components that were installed:
 

Hotfix 1- Required if you have installed the BluStar Agent:

Step 1: Navigate to the following hotfix directory located here:
\\campus.ad.csulb.edu\campus\Install\Common\Solidus\Client Installation\SEC8.3_SP2_HF018 (its-solidus01)

Step 2: Copy the following files located in the hotfix directory located in Step 1:
BSA.exe
DM.exe
HeadsetDotNet.dll
LoLog.dll
LoLogCLI.dll
LoLogNet.dll
M5TSipClientLib.dll
M5TSIPClientNet.dll
MSRPClient.dll
MSRPClientCLR.dll
NetworkInformation.dll
RTPheadset.dll

Step 3: Copy/Paste (overwriting) the files above to the following directory on the client workstation:
\Program Files (x86)\Aastra\Solidus eCare\Applications\Bin
 

Hotfix 2- Required if you have installed the Report Manager component:

Step 1: Navigate to the following hotfix directory located here:
\\campus.ad.csulb.edu\campus\Install\Common\Solidus\Client Installation\SEC8.3_SP2_HF005 (its-solidus01)

Step 2: Copy the "Interop.SHDocVw.dll" file located in the hotfix directory referenced in Step 1, to the following directory on the client workstation (copy/paste, overwriting the files on client workstation):
\Program Files\Common Files\EricssonShare\Nextccshare\