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Microsoft SharePoint Online is a web-based information sharing tool. It is the recommended solution for individuals and departments that wish to securely store, organize, and share information. Site owners manage their SharePoint site and have the ability to create and delete lists and libraries, grant other users permissions, activate site features, create new sub sites, and much more. Documents in SharePoint may also be shared with non-CSULB individuals. The default SharePoint site storage quota is 10 GB and can be increased upon request.

Who Can Use the Service?

  • CSULB faculty and staff can request a SharePoint Online site.
  • Non-CSULB users can participate in a SharePoint Online site after being invited by site owner.
  • Upon creation, every SharePoint site is assigned an owner who can assign permissions and access to the site content.  These permissions can be changed for specific libraries, lists, or documents and items with those libraries and lists.

How to Request a SharePoint Site

Faculty and Staff must first contact their college or department Technology Coordinator to request a SharePoint site.  The Technology Coordinator will collect details about the request and submit a request ticket to DoIT.  The following details are required when requesting a new SharePoint site (link to current KB article).

  • Site title (can include spaces)
  • Site web address in the form “DEPT-Function“i.URL will be
  • Site owner(s) (unless otherwise noted, the requesting technical coordinator will be included as a site owner)

How to Access a SharePoint Online Site

1. Login to CSULB's SSO:

2. Select the Office 365 Employee Apps

3. Click on the SharePoint tile in Office 365

4. If you do not see the site on the SharePoint dashboard, you can search for the site by name using the search bar near the top of the page.

5. Once the site is found, it’s recommended that you click the “follow” button to save the site as a favorite, which will make it easier to find from your sites page.

System Requirements

A reliable internet connection is required to access SharePoint Online sites.  All internet browsers are supported, but Internet Explorer is recommended, as it tends to be the most compatible.  

Training Resources

  • SharePoint Online training materials by Microsoft
  • Various training available from (via SSO):
    • SharePoint Online Essential Training (approx.. 9 hours)
    • SharePoint Tips & Tricks (approx.. 2 hours)
    • SharePoint Online New Features (approx.. 1 hour)
    • Designing a SharePoint Taxonomy (approx.. 40 minutes)


Faculty and Staff are advised to first contact their immediate college or department Technology Coordinator/team for assistance.  The Technology Help Desk can be contacted as secondary support at or (562) 985-4959. 

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