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Exchange is automatically configured to filter junk mail to your junk e-mail folder.  The setting should be set to "Don't move e-mail to my Junk E-Mail folder."  If the setting is not on this setting, it is recommended that the following steps be followed to enable it.  This setting is recommended because it minimizes any potential conflicts between the email server filtering process with the local user's email client filtering settings.  


  • Open a web browser and navigate to
  • Once logged in to email, select Options in the upper right hand corner

 Figure 1: Screenshot of Options on Outlook Web App screen.


  • Select See All Options…

 Figure 2: Screenshot of See All Options on Outlook Web App screen.


  • Select Block or Allow option


Figure 3: Screenshot of Block or Allow on Outlook Web App screen.


  • Select Automatically filter junk e-mail

Figure 4: Screenshot of Automatically filter junk e-mail on Outlook Web App screen.


  • Select Save in the lower right hand corner

Figure 5: Screenshot of Save on Outlook Web App screen.
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