Page tree

Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

The first thing anyone supporting Linux needs to should ask is "what distribution are you using?"  There are hundreds of different kinds of Linux, as described in the Wikipedia article at this link:  http://en.wikipedia.org/wiki/List_of_Linux_distributions
Each one has different library versions, different packaging tools, and different ways they get at the internals for the user, from the command line to unique GUI widgets.  There is some commonality across distributions based on the same core, but there are now a lot of different cores. 

...

Information Technology Services (ITS) is not able to write documentation for all the various Linux distributions due to limited equipment and resourcesresource limitations.  It would be requires a major investment in time and staff resources for staff.  In addition, for an enterprise environment, Linux is not exactly "free".  ITS does not currently have the expertise and time necessary for troubleshooting Linux problems, so support ," as support contracts would have to be purchased for "expert" technical support for troubleshooting Linux problems.  

Maintenance Challenges

Linux is certainly not bug-free as witnessed by some of the latest past BASH and GNU vulnerabilities. If someone using Linux has questions about it, they MUST be prepared to do the research independently.

...

If a campus user is going to run Linux, they need to take ownership of that should understand the ramifications of such a decision and be able to acquire the skills and knowledge for supporting their own Linux distribution(s).  All of the information required to connect a Linux computer to the campus WiFi includes:

...