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(Sets have an "R" Button or "Flash" Button)

Important: This phone is not interchangeable with multi-line (digital) telephones.

Analog Set Functions

Last Number Redial

If you wish to redial the last external number that was called

•             Press ***

Automatic Callback (Internal only)

After hearing a busy signal or getting no answer on a campus extension

•             Press 6

•             Listen for confirmation tone (three beeps)

•             Hang up

When a busy extension placed on callback becomes available, your phone will ring with eight seconds of fast ringing

•             Lift handset before ringing has stopped

To cancel a callback

•             Press #6#

Call Hold

With party on the line

•             Press "R" button or "Flash" button

•             Listen for recall dial tone (three beeps and dial tone)

•             Hang up

To retrieve call

•             Lift the handset and your party will be reconnected.

•             After a call is on hold for five minutes, your phone will ring you back

Inquiry

With party on the line

•             Press "R" button or "Flash" button

•             Listen for recall dial tone (three beeps and dial tone)

•             Dial second party

To refer back to first party

•             Press 2

To alternate between the two parties

•             Press 2

Call Transfer

With party on line

•             Press "R" button or "Flash" button

•             Listen for recall dial tone (three beeps and dial tone)

•             Dial second party (internal only)

•             Hang up

Conference

With first party on line

•             Press "R" button or "Flash" button

•             Listen for recall dial tone (three beeps and dial tone)

•             Dial next party (begin with 9 for outside access if calling off-campus)

•             After party answers, press 3

•             Listen for conference tone (one long beep) all parties are connected

Note: Repeat these steps to connect up to eight parties. A maximum of six may be external numbers.

Call Pickup

To answer a ringing extension within your pre-programmed pick-up group

•             Press 77

For directed call pick-up (to answer any ringing extension not within the pickup group)

•             Dial the ringing extension number

•             Listen for busy tone

•             Press 8 to connect

Call Diversion

Sends your calls to a pre-programmed answer point

Divert Type         Activate               Deactivate

All Calls              *2#                      #2#

Busy                   *22#                    #22#

No Answer         *21#                     #21#

Follow-Me

Directs all calls to any extension

•             Lift handset

•             Press *2* + the 5-digit extension number you want your calls diverted to + #

•             Listen for confirmation tone (three beeps)

•             Hang up

To cancel

•             Lift handset

•             Press #2#

Call Waiting

To answer call waiting (after hearing tone)

•             Hang up first call, second call rings through

Or...

•             Press 2 to hold first call and connect to second call

To send call waiting tone to a busy campus extension

•             Press 5

•             Listen for busy tone to change to a ringing tone

•             Wait for party to answer

•             If busy tone continues after pressing 5

•             Hang up, call waiting signal was not accepted

Individual Abbreviated Dialing

To program numbers (access to this feature must be preprogrammed by the Telecommunications Department)

•             Press *51* + one digit (0-9) to represent the dialed number + * + number (begin with 9 for outside access if calling off-campus) + #

To dial abbreviated numbers

•             Press ** plus the digit (0-9) you programmed to represent the number to be dialed

To cancel a single abbreviated number

•             Press #51* + the digit (0-9) that represents the number to be canceled + #



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