Select University employees may be required to use a mobile device (such as smart phone or mobile phone) to communicate with the University while away from campus and/or use a mobile device as an integral tool in performing their assigned duties. Under the direction of the Division of Administration and Finance, ITS assists campus departments with acquiring and coordinating campus approved, University-owned devices.
Obtaining a Mobile Device
To learn more about the criteria for acquiring a University-owned mobile device or the qualifications for a stipend for your personally-owned device, please read the University Mobile Device Policy. This policy also includes frequently asked questions (FAQs), which may provide you with a better understanding of this service. In general, if your position requires the use of a personal device for business purposes, please see your ASM regarding stipend approval; then submit a Telecommunication work order (by selecting On-Line Work Order Form). Indicate what type of device is needed in the section for additional instructions. You will be contacted for further information after the work order is approved by your Administrative Services Manager (ASM).
Support for You
Employees should contact their ASM with questions regarding qualifying for a University-owned mobile device.
For instructions on how to connect your mobile device to campus email, please visit the appropriate IT Knowledge Base article:
• iPhone Email Setup
• iPad Email Setup
• Android Email Setup
• Android Tablet Email Setup
• Blackberry Email Setup
• Windows Phone Email Setup
If you are seeking technical assistance that the IT Knowledge Base is not providing, please see your college/department Technical Coordinator.
If you are a current user of a University-owned mobile device and are experiencing issues or have general inquiries, please contact ITS Telecommunications at (562) 985-4480 or ITS.TSG@csulb.edu.
Mobile Device Policy