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  • 2018-04-24 Sync error - (6) returned mails
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This is a phishing attempt first reported to CSULB ITS on April 24, 2018.

From:  MicrosoftOfficeOutlook0365 Automated Email Protection Support Services Center <>
Sent:  Tuesday, April 24, 2018  5:38 PM   
Subject:  Sync error - (6) returned mails


The fraudulent email claims that the recipient's account failed to sync and that incoming emails were returned.  It provides a link to retrieve pending emails.  The link goes to a page that is no longer available.  The @CSULB email service does not provide this kind of notification. 

Intent of the Email

The phisher/sender is attempting to capture email account credentials for their own malicious purposes. 


Figure 1: Screenshot of the phishing email

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