This is a phishing attempt first reported to CSULB ITS on June 10, 2014.
From: Jillian Serrano [
Sent: Tuesday, June 10, 2014 5:33 AM
Subject: It Help Desk Mailbox full.
Email informs recipients that their Outlook mailbox is full and they must click on a link to upgrade their account.
Intent of the Email
The sender is intending to obtain personal account information for their own malicious purposes.
Figure 1: Screenshot of the phishing email